Returns Policy

CDM Plus Products
If you are not happy with your CDM Plus Product purchase, please review your eligibility and
post the return within 30 days of purchase in line with our Returns Policy.

CDM Plus Products Returns Policy
To be eligible for a return on CDM Plus Products, the following terms and conditions outlined
must be met:
• Returns are received within 30 days of the date shown on the tax invoice.
• Packing Slip is enclosed.
• Items must be in new and original condition as purchased, the packaging is not
damaged, and the contents are sealed and unused.
• Customers are responsible for the cost of postage for all returns.
• We are unable to offer exchanges on returned items to our online store. If you wish
to exchange for a different size or colour, we recommend that you return your order
and then place another order online.
• Once your parcel has been received, we will process your refund and you will receive
an email confirmation. Once processed this it may take 2-3 working days for the
refund to show in your account.
• If you believe your item is faulty, please Contact us so that we may resolve the issue
as quickly as possible.
Return CDM Plus Products by Post
1. Fill out the Returns section on your Packing Slip
2. Package your items into the original packaging
3. Post this completed Packing Slip and products to be returned to:

CDM Plus
Suite 4, 342-346 Main Rd
Cardiff, NSW 2285

We recommend that you purchase tracking for your postage so you can track your package
on its way back to us. CDM Plus does not cover postage costs associated with returning
products to our online store.

Marketplace Product Returns
Marketplace Products are subject to the terms and conditions by the relevant third party
seller named on your order confirmation.